非营利管理在线证书课程

Duke非营利管理项目的学生是一群积极主动的学习者，他们对发展自己的知识和技能基础感兴趣。参与者包括非营利组织的员工、慈善家、社区领袖/志愿者、从私营部门转入非营利部门的个人、来自社会服务非营利组织、艺术、会员组织、基金会、行业协会和宗教团体的人员。该项目吸引了来自美国和世界各地的学生。

Preparatory Reading Assignments

The Intensive Track requires pre-reading. Assignments are sent to students electronically after the close of registration for each session.

Nonprofit–Board Development/Governance

非营利组织要想取得成功，就需要董事会强有力的领导。董事会的职责是管理公司，包括但不限于监督高级管理层的效率、组织政策和程序以及战略的执行。了解董事会的角色和职责，包括其首要职责，以及为什么董事会问责制需要一个全心投入、积极管理组织的董事会。

讨论如何提高董事会成员对组织使命和宗旨的承诺，以及董事会必须如何履行其法律和治理职责。本课程涉及以下主题：董事会的角色和职责、董事会与执行董事的关系、董事会的财务和法律责任以及如何招募和选拔优秀的董事会成员。

Key Learning Objectives:

• Understand the board’s roles and responsibilities
• Discuss how board accountability prompted by a nonprofit’s internal and external stakeholders requires a fully engaged and active board that manages the organization

Nonprofit-Financial Management

本课程将帮助您了解非营利组织的财务管理，并重点介绍非营利组织财务管理中不可或缺的主题。学习与非营利组织有效运营相关的财务术语。讨论如何跟踪特定项目的收入和支出，以满足资助者、捐赠者和美国国税局的期望。课程涵盖董事会、员工和委员会的角色。熟悉非营利组织的卓越标准，了解财务报表、预算和审计。

Key Learning Objectives:

• Understand how to read and interpret financial reports and records
• Gain knowledge on how to obtain the complete bottom line on programs
• Use tools and skills to give foundations the results they ask for
• 了解年终审计和990

Grant Writing and Compliance

本课程重点介绍资助提案的重要元素，包括封面信、执行摘要、需求陈述、目标和宗旨、方法、评估以及预算和未来资金。了解资助者在考虑提案时通常会问的问题以及使用的标准。参与者将获得资助管理流程的指导 - 从资助提案的准备到财务报告的准备。主题包括监控和报告要求、预算管理和问责制。将介绍确保合规和提高未来成功机会的实用技巧。除了提案撰写和合规之外，参与者还将学习通过个人和企业捐助计划使非营利组织的基础多样化的策略。

Key Learning Objectives:

• Implement effective processes & practices that lead to successful grant writing
• Conduct grant research via the Internet, publications, and other sources and prioritize prospects
• Determine the most effective writing strategies and styles for various grant applications
• 确保合规并报告赠款的进展和影响

Sustainable Strategic Planning

参与者将探索战略规划流程作为非营利组织的重要工具。重点将放在战略计划和规划流程的基本组成部分，以及比较各种业务实践工具以进行组织评估。工具包括 SWOT 分析、可持续性矩阵和战略画布等。本课程为学生提供了一个应用各种工具并检查战略规划当前实践的机会。

Key Learning Objectives:

• Explore the components of a strategic plan process
• Apply various analysis tools

Nonprofit-Planning and Evaluation

More than ever, nonprofits are under pressure to measure and report on their impact and to “manage for results” in an era of strained resources. In this session, we will present an introduction to the basic principles underlying effective program planning and evaluation. We will explore important considerations in designing programs that effectively address clearly defined problems. We will discuss how to identify and refine a programmatic “theory of change” that traces the causal logic that connects the program’s activities to desired outcomes. Finally, we will identify fundamental considerations of planning and conducting major types of program evaluation.

Key Learning Objectives:

• Explain the significance of performance measurement for effective program management, evaluation, and reporting
• Define the core problem that a program seeks to address, along with its root causes, complicating factors, and negative effects
• Develop or refine a theory of change for designing programs and measuring performance
• 列出规划和进行形成性或总结性项目评估的关键步骤

Employment Law for Nonprofits

Nonprofits must follow federal and state employment and labor laws. This course is designed to provide a practical overview of the main employment law issues that arise in nonprofit organizations. You will learn about state and federal laws that govern employment policies and practices as well as recommended guidelines for minimizing risk.

Key Learning Objectives:

• Understand state and federal employment laws that apply to nonprofits
• Learn best practices for hiring employees and working with volunteers
• Understand the rights and obligations within the employer-employee relationship

Social Enterprise as a Strategy for Nonprofits

Social enterprise, roughly defined as using business methods in pursuit of social impact, has grown tremendously over the past two decades. We will talk about how nonprofits are using social enterprise - it can be a way to increase unrestricted funds or to focus on operational effectiveness and efficiency. We will start with social entrepreneurship, and then move to the specifics of how this plays out for nonprofits, including some of the benefits and pitfalls of moving into social enterprise. There will be some time to consider these concepts in your organization (or a classmate's).

Key Learning Objectives:

• Understand the various forms of social enterprise
• Understand the potential benefits and pitfalls of adopting social enterprise within a nonprofit structure

Nonprofit-Human Resource Development

帮助人们在工作中取得成功的能力会为员工、志愿者、领导团队、组织以及您的组织所服务的对象带来好处。本课程介绍可在个人层面使用的技能，以更好地帮助员工克服可能影响其工作表现和满意度的障碍。

学习如何从战略上应对涉及员工沟通、激励、授权和指导的问题；如何积极倾听员工、志愿者和客户的意见并给予建设性反馈；如何利用团队成员的差异来帮助他们在工作中保持充分的积极性；如何应用有效的逐步流程，实现成功、互惠互利的授权，并实现共同的、明确的期望；以及如何准备和开展以解决方案为重点的指导课程，让您的团队成员充分参与，制定绩效改进策略。

Key Learning Objectives:

• Provide staff with constructive feedback
• Actively listen to others’ messages to more fully understand their meaning
• Discuss common motivation principles
• Align team member' motivation with their values
• Apply a step-by-step process for effective and strategic delegation
• Assess possible coaching situations to decide if coaching is necessary
• Lead a team member’s coaching session