接待员培训课程通过利用电话和电子邮件礼节等重要技能以及有效的时间管理，教导学生如何在办公室工作。 本课程可以为个人在完成后以秘书或接待员的身份进入工作岗位做好准备。

Courses are academic classes taught by qualified instructors that are intended to enhance participant’s knowledge of a given area or training in a particular discipline. Courses vary broadly in terms of length, size, content and duration.